FAQ

Do you take custom or personalized orders?

Custom orders are always welcome!
I do personalized orders.
Please message me with your request before purchasing to determine the availability and if there is any additional cost.

 

I saw a ring that I like but I want to make some changes to it, is this possible? 

Yes! I can make any ring with many different variations. Just contact me and we can discuss the changes together. 



Do you offer items for wholesale?
Yes, I do.
Please contact me for more details.

I’m in Israel, can I buy from you?
Yes! Please note sales in Israel will incur a 17% VAT.

What Metals are available? 


Metal Available:
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14k Solid yellow gold
14k Solid White gold
14k Solid Rose gold

18k Solid yellow gold
18k Solid White gold
18k Solid Rose gold

22k Solid yellow gold 

 

Do you accept returns and Exchanges?

Yes I gladly accept returns or exchanges if there is an issue with the ring.  

Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I do not accept cancellations, but please contact me if you have any problems with your order.
I ordered a ring but the size isnt right, what can I do? 
1/ You can go to any local goldsmith and ask them to resize it. Please let me know that you are doing this so I can send you a video to show the goldsmith how to achieve the same finish of the ring. 
2/ You can send it to my office in new york and I will take care of the resizing. (for a fee) 
In either case please contact me and I will be happy to help.